Privacy Policy

Privacy Policy

At Metallics Home Essentials, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, billing address, shipping address, email address, phone number, payment information (e.g., credit card numbers), and purchase details.
• Device Information: Includes your IP address, browser type, time zone, and cookies to optimize your experience on our website.
• Order Information: Includes transaction details, products purchased, and payment methods.
• Customer Support Information: Includes details of any interactions with our support team.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill orders, including shipping and payment confirmations.
• To communicate with you, including responding to inquiries and providing updates.
• To improve our website and ensure its functionality.
• To screen for potential risks or fraud.
• To provide personalized marketing and promotional content, with your consent.

3. Sharing Your Information

We may share your information with trusted third parties to provide services essential to our business:

• Shopify for store operations.
• Payment processors for secure transactions.
• Shipping carriers to deliver your orders.
• Analytics providers to enhance website performance.

We do not sell or rent your personal information to third parties.

4. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Update or correct your information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-out: Unsubscribe from marketing communications.

For data requests, please contact us at support@metallicshome.pk.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.

6. Cookies

Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of cookies unless you disable them via your browser settings.

7. Security

We take reasonable precautions to secure your personal information. However, no method of transmission over the internet is completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@metallicshome.pk
Phone: 0325-2830188
Address: Mehmoodabad, Karachi