Shipping policy
Shipping Policy
Last updated: May 2026
Order Processing All orders are processed within 3-4 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been dispatched.
Delivery Timeframes
- Karachi, Lahore, Islamabad: 4-6 business days
- Other major cities: 6-10 business days
- Remote areas: 8-12 business days
Shipping Charges Shipping charges are calculated at checkout based on your location and order size. Free shipping may be available on orders during promotion above a specified threshold — check our current promotions for details.
Cash on Delivery (COD)Â COD is available in all cities. COD orders may require confirmation via phone or WhatsApp before dispatch.
Order Tracking Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at [your email] so we can resolve the issue promptly.
Contact For shipping-related queries, reach us at support@metallicshome.pk or 03252830188